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Microsoft Innovation Center in Disaster Response

Microsoft Innovation Center Nepal in Disaster Response


Microsoft Innovation Center Nepal (MIC Nepal) placed the Microsoft SunPod , a station where the unit is powered by solar power which can be used to recharge their phones and devices to different areas of Kathmandu valley as part of Earthquake Disaster Response. It  also provided Internet thru Wi-Fi and 3G as the backhaul and was also  able  to provide the service of making FREE Skype calls to landlines and mobile phones anywhere in the world even though the FREE Skype call offer to general public was no longer available after few months of disaster. The SunPod was placed in Jawlakhel football field right outside the Central Zoo in Lalitpur, Nepal where over 300 people are being given temporary shelters in tents and was also moved to Trauma Center premises for the free services.


Free Skype International Call

MIC Nepal spread about 150 volunteer students (including Microsoft Phone promoters) on the ground all over the earthquake affected areas providing their phones to assist them to make international calls through Skype and ensured that the smiles came back when the earthquake victims talked with their loved ones. MIC Nepal was able to track volunteers through the App called Guardian. Guardian is the ultimate security app in hand for Windows Phone. It is used to track your family, friends, and security groups simultaneously and ensures the multi-fold security. At this point of time, Microsoft made Skype free for both incoming and outgoing calls to any landline or mobile for few months. In its contribution for the disaster response, Ncell also made its data charges free for Skype for few months.


Debris Management Program

After the massive earthquake hit Nepal ‘Debris Management Program’ an app was built for Windows Phone and was the part of Disaster Response. This app was used by 100+ Engineers who were sent to Sindhupalchowk for the assessment of the destructed house and to provide an opportunity to locals to pay them by demolishing their own house. 

The app was based on cloud platform Windows Azure and was used to make assessment of houses, do worker registration by scanning QR Printed PVC card and doing worker attendance using the same card. Due to limited connectivity in rural area this app was made offline and was capable of syncing the data whenever it gets online.

Debris Management Program mobile app is the first of its kind in the world. This made the data collection paperless and real time reporting and data analytics was available just a click away.

The first phase of the program was focused on residential houses in only three VDC’s in Sindhupalchowk District. After the successful completion of the first phase, UNDP Nepal is moving on to the second phase of the program where the engineers and the demolition team will be concentrating on the safe demolition of public and governmental buildings. This app will collect all the required data concerning the program, report it to the concerned authorities and then see that funds are distributed to disaster effected individuals through ‘Cash For Work’.


Reconstruction Information Management System (RIMS)

The Reconstruction Information Management System aim to capture the data of the processes involved during the reconstruction and rehabilitation of settlement of the earthquake struck households. A large number of stakeholders are involved in the program ranging from different governmental entities, local governing bodies, donors and disaster effected individuals. The mobile phone will collect all the data from initial assessment of the structures to safety compliance of the structure and dissemination of the funds.

It will help create transparency in the work flow and allow the analysis of the effectiveness of the program.



UNICEF has more than 2000 Youth and Children clubs all over the Nepal. It is an app which reports the daily activity of the children. Aawaz app is a Windows Phone based application that is used to report the activity of the children. This app is capable of reporting text as well as digital media like video, photo and voice recording. This app is capable of storing data in offline mode and sync later while the user gets online. 


Rapid Enterprise and Livelihoods Recovery Project (RELRP)

Due to the devastating earthquake that took place in 25th April, more than 90 % micro entrepreneurs have lost their houses and enterprises. With the objective to provide investment rather than donation to support the micro entrepreneurs MIC Nepal, UNDP Nepal, MEDEP planned to implement Rapid Enterprise and Livelihoods Recovery Project (RELRP) that aims to support earthquake affected people to recover their livelihoods through quick reactivation of local enterprises and establishment of new enterprises through technology.

This project mainly is divided into two phases. First phase was focused to prepare comprehensive Need Assessment Report of 7 earthquake affected districts (Nuwakot, Kavre, Sindhupalchowk, Dolkha, Sindhuli, Ramechhap, Rasuwa) with clear details about the needs of technical, technological and financial supports required to revive the enterprises, in which MIC Nepal sent seven of its volunteers with an app aimed for data entry assessment which works offline and can be synced whenever user gets online.

Whereas the second phase is focused on implementation of the programs and training after analysis of the reports of need assessment, in order to revive and develop the micro enterprises of those areas. It focuses on providing following packages

·     Capacity Development through Digital Literacy training, e-literacy for micro-enterprises (a subset of our pre-accelerator program)

·         Tech in a Box for micro-enterprises (like email, web hosting, Content Management System, e-commerce, etc.)

·         Community Incubation Centers

·         Impact fund:

·         Access to Technology(genuine and legal software)

·         Develop a haatbaazaar and a common portal for the local vendors to promote and market their products nationally/internationally


Inter-Agency Common Feedback Project

United Nations | Office for the Coordination of Humanitarian Affairs (OCHA) reach out to Microsoft Innovation Center Nepal requesting for technology support to develop a Common Data Hub where in all the feedbacks data collected by various humanitarian agencies could go into and informative reports could be generated with necessary manipulations so that, eventually the affected people have access to information and are able to provide feedback to ensure a more effective humanitarian response in terms of water, sanitation, hygiene, and health services, emergency shelter, protection of vulnerable people and logistics, telecommunications and local coordination capacity.


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MIC Director:
Allen Bailochan Tuladhar

MIC Manager:
Junu Thapa


Microsoft Innovation Center Nepal
Unlimited Technology P Ltd
Unlimited Building, PO Box 956, Khichapokhari, Opp Pashupati Plaza, Kathmandu
Tel: +977 1 2011302 / 2011303 / 2010311
Fax: +977 1 4255454

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